Blog

Major Gift Cultivation & Solicitation: Compliments Count

The prospect’s environment often reflects areas of deep passion. Build rapport quickly by paying an authentic compliment.

Whether you are visiting your major gift prospect in his/her home or office, notice what strikes you as you enter the environment and pay a genuine compliment. By complimenting your prospect’s gardens, decorating, artwork, antiques, jewelry, spectacular views or family photos, you are creating a positive connection.  Your compliment let’s the prospect know that you are attentive to what is important to him or her.

Plus, we all like compliments.  They make us feel good.

Get the positive energy flowing right away.  Start your visit with a prospective major donor with a compliment.

50% of assets: The new benchmark for philanthropic major donors?

Through the Giving Pledge, initiated by Bill Gates and Warren Buffet, 40 billionaires pledged to donate 50% of their wealth to charity.  Will 50% become a new standard?

I don’t believe we’ve ever had a peer-driven giving standard for the wealthy.

From the religious community we have 10% tithing.  But tithing was not designed for the wealthy—quite the contrary. Many people of very modest means generously tithe.  

From the financial advisory community comes the 1-3% of asset rule.

Should donating 50% of one’s wealth take hold as a peer expectation, it is a quantum leap.  And it has the potential to have even greater impact if it trickles down to all wealthy donors, not just the mega-rich.

We’ll have to wait and see what happens.

Prospect Research by the Numbers for a Small Nonprofit

High quality prospect research—learning everything you can about your major gift prospects—pays for itself many times over. It is a key best practice used by successful major gift programs. 

Prospect research is important to:

  1. Learn more about the donor, especially financial resources, inclination to give and connections to your organization you may not have known about
  2. Get the “ask” into the right ballpark.
  3. Use your time profitably.
  4. Reassure the person doing the asking–don’t under-estimate the importance of boosting the confidence of your “asker”!

How do you learn more about your major gift prospects?

  • By talking to them:  A visit to a prospect’s home or office is the picture worth 1,000 words. This is an information-gathering visit, not an “asking” visit. You are getting to know the prospect better and vice versa. You’re asking lots of questions.  You’re writing-up meeting notes.  You’re assessing whether or not the prospect is ready to be asked the next time around.
  • By researching publicly available information and assembling a donor profile. The idea is to assemble a comprehensive picture of your prospects:  where they live; family; business ties and dealings;  who they know; where they belong (memberships; board service; volunteering); where they give (in addition to you); how much they give (to you and others); asset value, e.g., real estate, stock holdings; income; and any other relevant information.  Put it all together and you have a sense of financial position, inclination to give and connection to your nonprofit.

How does a small organization develop donor profiles?

  1. Purchase them from an independnt prospect research company or freelance prospect researcher.
  2. Do your own research with a subscription to an online prospect research tool such as WealthEngine through which you can run an unlimited number of prospects.  Please note that online subscription services are tools, not researchers. The data must be cross-checked, analyzed and developed into a meaningful donor profile.  Trained staff is a necessity.
  3. Do your own research for free. Between Google and the assessors office, it is possible to learn something about your donors real estate holdings and much else as well.

Prospect Research by Numbers:  Return on Investment (ROI)

Assume you use a a professional prospect researcher. At $200 per profile, for example, research on 20 prospects will cost you $4,000. From the 20, let’s say you set up 10 asks and 2 say “yes” to $25,000 and 4 say “yes” to $10,000.  That’s $90,000 in gifts for which you paid $4,000 in research.

That’s a $22.50 for every $1 you spent on prospect research–or an ROI of 2250%!

How to fund your prospect research:

If you are screaming: “Hey, I’m small—how on earth am I supposed to do research?  I don’t have the money.  I don’t have the time.”

  •  Maybe a board member or donor will underwrite the research once he or she understands the whopping ROI.
  • Perhaps you can recruit a “Google-oriented” volunteer (remember to emphasize confidentiality if this is your solution).
  • Or, maybe you can squeak funds out of your collateral budget. “Glitzy brochure” is not on the list of requirements for successful major gift asks.

Prospect research resources include:

Prospect research sitting on the shelf is expensive.  Prospect research used to make “asks” is a goldmine.

Print collateral is the baby blanket of the major gift process

The “printing beast” is a well-oiled machine. But when it comes to major gifts, paper does not produce the gift.

You do.

A Case for Support–the letter, brochure or other print piece that describes why the donor should give you his or her money– is certainly comforting to have in-hand when you head out to make an “ask.” It does get everyone on board with similar messaging.  And when it’s compelling, it can help move the donor. Compelling. Not expensive.

CASE FOR SUPPORT:  Emotion drives major gift decisions

You want your Case for Support to grab the donor. Emotions drive the decision.  Facts play a supporting role. 

I’ve made successful asks with no written Case for Support.  But I had a wonderful story and facts to back it up. 

I give each of my client’s Tom Ahern’s book, “Seeing through a Donor’s Eyes.”  It’s a great resource that I highly recommend.  But even Tom’s last line on the last page of his book about how to write a Case for Suport says, “So take a breath.  Don’t let the writing of a case intimidate you. A below-average case in the hands of an above-average peer-to-peer solicitor will still bring in cash.” 

Major gifts are about passion and relationships–not about print collateral.

The good news: Passion is all yours!

Major Donors are out there! Giving USA 2010 estimates individual giving at $227B in 2009

GIVING USA 2010 estimates $227.41B of individual gifts in 2009.  As always, individual giving dominates total charitable contributions, accounting for 75% of the total.  Surprisingly, individual giving remained relatively stable between 2008 and 2009, falling a scant 0.4%.  Total giving fell by an estimated 3.6%, with bequests (-23.9%) and foundation grantmaking (-8.9%) experiencing the largest drops.

Now in its 55th year, this comprehensive study of charitable giving is researched and written by The Center on Philanthropy at Indiana University.  The Executive Summary of the report: “Giving USA 2010: The Annual Report on Philanthropy for the Year 2009” is available for free from Giving USA.

Check-out Giving USA 2010 and see for yourself!